Last Updated: August 27, 2025

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This Privacy Policy explains how ElixZero ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, mobile application, and related services (collectively, the "Services").

 

Important Age Restriction Notice

 

Our Services are intended only for individuals who are 21 years of age or older, or of legal drinking age in their country of residence. If you are not of legal drinking age, you are not permitted to use our Services or provide us with any personal information. We do not knowingly collect information from anyone under the legal drinking age. If we learn that we have collected personal information from an underage person, we will promptly delete it.

 

1. Information We Collect

 

We collect information in a few ways:

• Information you provide to us directly: When you create an account, make a purchase, or sign up for our newsletter, you may give us your name, email, physical address, phone number, and payment information.

• Information we collect automatically: As you use our Services, we automatically collect data about your device and activity. This includes your IP address, browser type, pages you visit, and the time and date of your session. We use cookies and other tracking technologies to gather this data.

• Information from third parties: We may also receive information about you from partners like social media platforms and analytics providers.

 

2. How We Use Your Information

 

We use the information we collect to:

• Provide and maintain our Services: This includes processing your transactions, offering customer support, and personalizing your experience.

• Improve our Services: We analyze how our Services are used to make them better.

• Communicate with you: We may send you updates, special offers, and other relevant information about our Services.

• For marketing and advertising: We may use your information to show you ads on our Services and other websites that we think you'll find interesting.

• Protect our business: We use your data to prevent fraud, protect our intellectual property, and enforce our terms of service.

 

3. How We Share Your Information

 

We may share your information with third parties in the following situations:

• Service Providers: We work with third-party companies that perform services on our behalf, such as payment processing, data analysis, and marketing. We share your information with them to help them do their jobs.

• Business Partners: We may share information with our business partners to offer you products or services that might be of interest.

• Legal Authorities: If required by law or in response to a valid legal request from a government or law enforcement agency, we may disclose your information.

• Business Transactions: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.

 

4. User-Generated Content (Ratings and Reviews)

 

When you submit a review, rating, or any other content to our Services, you agree that this information will become public. Other users can see your review, your rating, and your username. If you want to remain anonymous, you should use a username that does not identify you personally. We may use your reviews and ratings for marketing and promotional purposes on our Services and in other communications.

 

5. Your Choices

 

You have control over the information we collect and how it's used:

• Opt out of marketing: You can unsubscribe from our marketing emails at any time by following the instructions in the email.

• Manage cookies: You can adjust your browser settings to refuse or manage cookies.

• Access and update your information: You can log in to your account to review and update your details.

 

6. Data Security

 

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

 

7. Changes to this Privacy Policy

 

We may update this Privacy Policy periodically. We will let you know about any changes by posting the new policy on this page.

 

8. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at: hello@elixzero.com.

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